We see E-Mail marketing as a dialog. Sometimes it is necessary to block the direct reply-possibility for some campaigns.
For that customer can be pointed for example to a landing page, where feedback is gathered more effectively.
In that case it is essential to create a auto-responder campaign, which will be send out, when a recipient answers on a reply-mail.
[This is an automated answer. Please don't reply on this mail.]
No inquiry's will be processed over this E-Mail address. To give you the best customer service, we created a webform, which you can use instead.
For that we ask you kindly, not to email us, but instead use the following form:
your examplecompany team
When you create such an auto-responder-campaign it is important to use a reply-address, which is linked to a eyepin subdomain (for example: email@example.com). Alternatively you can also use your standard domain which is [accountname].eyepinnews.com.
You can set it up in a few steps:
- Check if you have a subdomain, which is linked to a eyepin subdomain or set one up. Please note, that you can only use one reply-address for a client.
- Fill in your reply-address in the email-campaign, where you don't want any reply's.
- Put in your autoresponder-text in your email campaign.
- Contact the eyepin support-team. The E-Mail campaign will be converted into an auto-responder campaign and unlocked, by out technicians in a few hours.