Why didn't my email appear in the inbox view?
We're very sorry about that. We occasionally see an issue with Hotmail where an email hasn't appeared in the inbox by the time the inbox capture is taken. It later arrives, and then Litmus opens the email and captures the full view only.
We recommend pressing the R shortcut key on your keyboard to recapture both the inbox and the full view.
How important is it that my email renders correctly in Hotmail?
Based on our aggregated Email Analytics data, Hotmail represents 13.13% of global email client market share.
Because Hotmail is a web-based email client, your email could be read using a variety of different web browsers. After examining our Email Analytics statistics, we know that 63% of Hotmail users are using Internet Explorer to read their email. The next most popular browser was Firefox, used by 24% of Hotmail users. Litmus allows you to test your email creative as it appears in Hotmail across both these browsers.
Below you'll find the Hotmail market share data we collected across over 650 million email opens using Litmus Email Analytics. Please remember that the Hotmail market share for your own mailing lists is very likely to differ from these averages. Wed strongly recommend discovering your own email client usage using our Email Analytics tool.
Live Hotmail 13.13% 87,635,844
Using Explorer 8.31% 55,458,346
Using Firefox 3.12% 20,860,031
Using Safari 1.15% 7,645,8316
Using Chrome 0.38% 2,555,034
Using iPhone 0.08% 513,155
Using Android 0.03% 231,409
Other 0.03% 223,114
Using iPad 0.02% 148,924