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eyepin Support

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Latest activity by eyepin Support
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    eyepin Support created an article,

    GMail

    Why does Gmail warn about "compatibility view" in my captures? Litmus uses either IE7 or IE8 with compatibility mode enabled (and therefore renders identically to IE7). Were looking into adding IE8...

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    eyepin Support created an article,

    Blackberry text

    Why is BlackBerry showing my HTML code? This particular preview shows how BlackBerry devices that dont have HTML Email support would show your Email. Although most modern BlackBerry devices support...

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    eyepin Support created an article,

    Blackberry HTML

    Why is my Email cut off at the bottom? For mobile devices we impose a fairly generous size limitation. A lot of mobile devices aren't capable of rendering the entire content of your Email all at on...

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    eyepin Support created an article,

    Apple Mail

    Why is my screenshot of an empty inbox? Sorry about that, sometimes Apple Mail 3 wont open the email correctly and Litmus will capture the empty inbox behind it. This is a known issue that recently...

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    eyepin Support created an article,

    Yahoo! Mail

    Why are my links blue? A known issue within Yahoo! Mail's web-based Email client is that links within your Email may be colored a pale blue color because of some overriding CSS within the Yahoo! Ma...

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    eyepin Support created an article,

    Windows mobile/phone

    Why is my Email cut off at the bottom? For mobile devices we impose a fairly generous size limitation. A lot of mobile devices aren't capable of rendering the entire content of your Email all at on...

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    eyepin Support created an article,

    Thunderbird

    Why are there black squares on Thunderbird's window? A known issue exists with the way Thunderbird is captured, occasionally Litmus will take a screenshot a little too fast and some parts of the im...

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    eyepin Support created an article,

    Symbian

    Why is my Email cut off at the bottom? For mobile devices we impose a fairly generous size limitation. A lot of mobile devices aren't capable of rendering the entire content of your Email all at on...

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    eyepin Support created an article,

    Plain text

    Why does my plain text version say "Your message does not contain a plain text alternative" This particular preview shows how clients that don't have HTML Email support would show your Email, or ho...

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    eyepin Support created an article,

    Outlook 2010

    Why does Outlook 2010 render so differently to Outlook 2003? Outlook 2010 actually relies on the Microsoft Word rendering engine, whereas Outlook 2003 and earlier versions have used Internet Explor...