eyepin Support

GMail

1. E-Mail marketing
2. Create and Send Newsletters

Why does Gmail warn about "compatibility view" in my captures? Litmus uses either IE7 or IE8 with compatibility mode enabled (and therefore renders identically to IE7). Were looking into...

• eyepin Support
• Edited April 16, 2019 13:50
• 1 follower
• 0 comments
• 0 votes

Blackberry text

1. E-Mail marketing
2. Create and Send Newsletters

Why is BlackBerry showing my HTML code? This particular preview shows how BlackBerry devices that dont have HTML Email support would show your Email. Although most modern BlackBerry devices suppor...

• eyepin Support
• Created April 10, 2015 14:28
• 1 follower
• 0 comments
• 0 votes

Blackberry HTML

1. E-Mail marketing
2. Create and Send Newsletters

Why is my Email cut off at the bottom? For mobile devices we impose a fairly generous size limitation. A lot of mobile devices aren't capable of rendering the entire content of your Email all at o...

• eyepin Support
• Edited April 16, 2019 13:48
• 1 follower
• 0 comments
• 0 votes

Apple Mail

1. E-Mail marketing
2. Create and Send Newsletters

Why is my screenshot of an empty inbox? Sorry about that, sometimes Apple Mail 3 wont open the email correctly and Litmus will capture the empty inbox behind it. This is a known issue that recently...

• eyepin Support
• Edited April 16, 2019 13:51
• 1 follower
• 0 comments
• 0 votes

Yahoo! Mail

1. E-Mail marketing
2. Create and Send Newsletters

Why are my links blue? A known issue within Yahoo! Mail's web-based Email client is that links within your Email may be colored a pale blue color because of some overriding CSS within the Yahoo! M...

• eyepin Support
• Edited April 16, 2019 13:53
• 1 follower
• 0 comments
• 0 votes

Windows mobile/phone

1. E-Mail marketing
2. Create and Send Newsletters

Why is my Email cut off at the bottom? For mobile devices we impose a fairly generous size limitation. A lot of mobile devices aren't capable of rendering the entire content of your Email all at o...

• eyepin Support
• Edited April 16, 2019 13:58
• 1 follower
• 0 comments
• 0 votes

Thunderbird

1. E-Mail marketing
2. Create and Send Newsletters

Why are there black squares on Thunderbird's window? A known issue exists with the way Thunderbird is captured, occasionally Litmus will take a screenshot a little too fast and some parts of the i...

• eyepin Support
• Created April 10, 2015 14:03
• 1 follower
• 0 comments
• 0 votes

Symbian

1. E-Mail marketing
2. Create and Send Newsletters

Why is my Email cut off at the bottom? For mobile devices we impose a fairly generous size limitation. A lot of mobile devices aren't capable of rendering the entire content of your Email all at o...

• eyepin Support
• Edited April 16, 2019 13:55
• 1 follower
• 0 comments
• 0 votes

Plain text

1. E-Mail marketing
2. Create and Send Newsletters

Why does my plain text version say "Your message does not contain a plain text alternative" This particular preview shows how clients that don't have HTML Email support would show your E...

• eyepin Support
• Edited April 16, 2019 14:00
• 1 follower
• 0 comments
• 0 votes

Outlook 2010

1. E-Mail marketing
2. Create and Send Newsletters

Why does Outlook 2010 render so differently to Outlook 2003? Outlook 2010 actually relies on the Microsoft Word rendering engine, whereas Outlook 2003 and earlier versions have used Internet Explo...

• eyepin Support
• Edited April 16, 2019 13:56
• 1 follower
• 0 comments
• 0 votes