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eyepin Support

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  • What is the Delivery Statistics?

    The delivery statistics show the ratio of email addresses to which an email campaign was sent (addresses) compared to recipients who have actually received the email campaign. The addresses who hav...

  • Pre-Header

    Most Smartphones and some desktop email programs display, not only subject and sender but also the first few words of an email newsletter in the inbox. These few lines are called pre-header. The pr...

  • What are the technical requirements for Facebook Connect Newsletter Registration?

    1. Newsletter Registration on customers website via Facebook Connect  Technical Requirements: Website must support PHP (PHP cURL module must be installed) A PHP proxy script must be copied int...

  • SWYN – Share with your network

    SWYN (Share with your network) provides the opportunity for email recipients, to share content (e.g. an article) with the members of their own social network (such as Twitter, Facebook or MySpace)....

  • Phrasing the Subject

    Each newsletter begins with the subject, and it can decide on whether the message is ever taken note of or not. The risk that the message is discarded unread, a meaningful subject in particular amo...

  • Android

    Why is my email cut off at the bottom? For mobile devices we impose a fairly generous size limitation. A lot of mobile devices aren't capable of rendering the entire content of your email all at on...

  • Apple Mail

    Why is my screenshot of an empty inbox? Sorry about that, sometimes Apple Mail 3 wont open the email correctly and Litmus will capture the empty inbox behind it. This is a known issue that recently...

  • WYSIWYG-Editor

    What You See Is What You Get - you see the text while editing in normal formatting. WYSIWYG editors allow editing content on a website without (X)html knowledge. 

  • MobileMe

    Why isn't my email within the normal MobileMe email viewer? There are two ways to open an email in the MobileMe (me.com) web-based email client. The first is very similar to the iPad. The email is ...

  • eyepin Delivery System and handling of Emails by spam filter

    The eyepin delivery software is a program developed by eyepin engineers. It does not contain any third party code and runs on UNIX, LINUX and OSX systems. The delivery software is a native 64Bit co...