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eyepin Support

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  • Contact import

    The upload format for your contacts in form of address tables is XLS (Excel Format) or CSV (Comma Separated Values). Any standard database and spreadsheet program offers the possibility to save and...

  • How do I program Email Templates?

    Tips on programming HTML email templates:  http://htmlemailboilerplate.com/ http://www.email-standards.org/ http://sixrevisions.com/web_design/creating-html-emails/ http://24ways.org/2009/rock-sol...

  • Password forgotten?

    If you have forgot your password you can click on the password forgotten? Button in the login mask, or click here. Afterwards you can enter your accountname and your email, to get an confirmation l...

  • How do I delete Addresses?

    1.) Select Contacts 2.) Click on Contacts: 3.) Select the desired address by checking the box 4.) Click on Delete selected address under Marked...     By deleting the contact, all information...

  • How do I export Statistic Data?

    Recipient addresses, incorrect addresses and unsubscriptions can be exported as a .xls file by clicking on . Based on the eyepin interface, all transaction data is transferred into a flexible data ...

  • eyepin XML-Interface

    The eyepin XML- interface gives you the opportunity to handle data in both directions - import and export data records from your CMS/CRM to eyepin and vice versa. It's reasonable that most customer...

  • How do I sign up my eyepin account?

    With the opening of your eyepin-account you receive your personal access. Enter the access data in the login area on the page www.eyepin.com as follows:   For eyepin VX customers       For e...

  • Outlook 2003

    Which version of Internet Explorer is Outlook 2003 using to render? Outlook 2003 uses which ever version of Internet Explorer the user has installed, in Litmus' case, it's version 7.   How importa...

  • Outlook 2007

    Why does Outlook 2007 render so differently to Outlook 2003? Outlook 2007 actually relies on the Microsoft Word rendering engine, whereas Outlook 2003 and earlier versions have used Internet Explor...

  • What kind of Template Packages and Types of Templates are there?

    A Template Package includes layout templates for all eyepin supported communication arrangements: email newsletter, events, surveys, sweepstakes, contests and forms. For instruction on how to creat...